Website publication date

Jagiellonian University in Kraków declares to ensure the accessibility of its website in accordance with the Act of 4 April 2019 on Digital Accessibility of websites and mobile applications of public entities. The declaration on accessibility shall apply to DDU Support website.

  • Website publication date:
  • Date of the last significant update:

Compliance status with the Act on Digital Accessibility

The website is partially compliant with the Act of 4 April 2019 on Digital Accessibility of websites and mobile applications of public entities.

Non-compliance issues or exemptions:

  • The website may contain graphics links without alt attributes or with incorrect alternative descriptions.
  • The website lacks the option to skip blocks.
  • The website may contain content in a language different from the value of language attribute.
  • The website may not provide appropriate warnings about opening new tabs or browser windows.
  • The website may contain elements with an invisible keyboard focus.
  • There are HTML validation issues on the website.

Preparation of the accessibility statement

The statement was made by Accessibility Centre and Centre for Academic Support.

  • First publication of the statement:
  • Last modification date of the statement:

The statement was drawn up on the basis of a self-assessment performed by a public entity.

Feedback and contact information

In case of problems with website accessibility, please contact Project Team of University Academic Excellence, e-mail: wsparcie.dydaktyczne@uj.edu.pl – entity responsible for issues related to the accessibility of the website. Using the same contact details you can apply for unavailable information and complain about lack of accessibility.

Complaints and request procedure

Everyone has the right to:

  • complain about lack of accessibility of the website,
  • request the accessibility of the website, the mobile application or any element thereof,
  • request unavailable information in alternative forms.

The request should include:

  • the identity of the person making the request,
  • an indication of which website or mobile application is involved,
  • the way in which he or she can be contacted.

If the person requests information in an alternative form, he or she should also specify the form of that information.

The public entity should comply with the request immediately and no later than within 7 days. If it is not possible to meet this deadline, the public entity shall immediately inform when it will be possible to comply with the request, but this deadline shall not be longer than 2 months. If it is not possible to ensure accessibility, the public entity may propose an alternative way to access the information.

In case an entity refuses to comply with a request for accessibility or alternative access to information, a complaint may be made against such action. Once all appeal possibilities are used, a complaint to the Commissioner for Human Rights also applies.

Other information

Mobile Apps

There is no mobile application available.

Architectural accessibility

A list of buildings belonging to Jagiellonian University can be found on the Property Management Department's website

Accessibility of communication and information

At Jagiellonian University, Polish Sign Language interpreters are available. The service is provided from 7:30 AM to 3:30 PM. To ensure a better translation experience, it is recommended to notify the Jagiellonian University Accessibility Centre in advance if you need the services of an interpreter. The service is free of charge.